DM's appearing as encrypted in inbox

Incident Report for Agorapulse

Resolved

This incident has been resolved.
Posted Jan 06, 2026 - 10:26 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2026 - 10:18 CET

Investigating

We are currently investigating this issue.
Posted Jan 06, 2026 - 10:13 CET
This incident affected: Web Application (app.agorapulse.com) and Publishing & Data Processing (Conversations data processing (Inbox & Listening)).
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