Resolved -
This incident has been resolved.
Dec 3, 11:29 CET
Identified -
The issue has been identified and a fix is being implemented.
Dec 3, 10:04 CET
Investigating -
We’re aware of an issue where a small number of subscriptions were unintentionally cancelled due to a billing provider error. We’re working with our billing provider to resolve this, and temporary access has been restored for any impacted accounts. No action is required from your side.
Dec 3, 06:39 CET